Step 2.

Creative Collaboration. Design does not happen in a vacuum.

In order to understand a user's problem, the more perspectives the better. This requires heavy reliance on collaborating with people form different disciplines and background across the organization.

Key Takeaways

  • Leverage the group to reach out to new ideas and build upon each other’s
  • Create a Cross functional “Team"
    (Product, Development, UX, Analysis, Content, Training, Delivery)
  • Extend the “Team” to include the user