Step 3.

Progress is Iterative. Success is not an event.

In order to do good work, we must foster a culture of constant iteration.  Test our ideas early and often.  Measure the impact with data.  Refine the ideas.  It’s not just about features or product design.  It’s a mindset that can be applied to any of the work done by Asurion. 

Key Takeaways

  • Understand > Create > Learn
  • Problems drive Hypothesis
  • Design Solutions are developed
  • Results are measured
  • Process repeats until problem is resolved or redefined